What to expect
There is often confusion about what an operating model is. Some think it is just an org chart, missing the opportunity to understand and design operations that truly deliver value. A well-designed operating model bridges strategy and execution, enabling your organisation to adapt to economic constraints, climate change impacts, and shifting public expectations, while delivering sustained value and impact.
What you'll learn:
What you'll learn:
- The three levels of operating model design: conceptual, logical, and physical
- How to identify the drivers for operating model change in your organisation
- How operating model design can align resources, processes, and culture to maximise impact
- Real-world examples of operating model success from across the public and private sectors
